Frequently Asked Questions (FAQs)
Have a question about Grassland Nutrition’s products or policies?
Browse our FAQs below. If you don’t find what you’re looking for, please get in touch with us at sales@grasslandnutrition.com.au. We’re happy to help!
General Questions
A: We produce high-quality, nutrient-dense supplements using freeze-dried organic sourced Australian beef organs and organic sourced kelp. Our products are designed to fill nutritional gaps and promote health, naturally.
A: Our products are available on our website, Amazon AU and US and at select stockists. Check our stockists page for details.
A: Yes! All our beef organs are sourced from organic/biodynamic grass-fed Australian cattle, and our kelp is hand-harvested from pristine Tasmanian waters by the organic certified harvester.
A: Yes, all of our products are 100% gluten-free.
A: All our products are sourced from Organic/Biodynamic Certified suppliers.This ensures no added hormones, antibiotics, or GMOs.
A: Absolutely! Our products are a perfect fit for Paleo, ketogenic, and animal-based diets. They support nutrient density and are free from synthetics, additives, extracts or fillers.
A: Our freeze-dried supplements have a shelf life of 3 years if stored in a cool, dry place away from direct sunlight.
A: Yes, we test all our products for purity and nutritional content to ensure consistent quality and efficacy.
A: We strive to use sustainable materials where possible, and eco-friendly shipping materials.
Product-Related Questions
A: These supplements are nutrient powerhouses. Liver provides essential vitamins like A, B12, and iron, while kelp delivers 92 different ingredients including the essential iodine and selenium to support thyroid health, metabolism, and immunity.
A: No, our freeze-drying process locks in nutrients and ensures the products remain shelf-stable without refrigeration.
A: Yes, all of our beef organ products are proudly 100% sourced from Australian Organic/Biodynamic farms.
A: Some individuals new to nutrient-dense supplements might experience mild detox symptoms as the body adjusts. Drink water and start with smaller doses if needed.
A: Adults take 3-6 capsules daily, either whole with water or along with meals. For the Liver + Kelp Capsules, we recommend taking them in the morning to kickstart your day, yet half in the morning and half in the evening will also work, if preferred.
A: Our capsules are made from pure bovine gelatin, a natural and safe material
A: Yes, our beef organ products are Halal-Certified.
A: Yes! Our supplements are whole foods only, However, please consult your healthcare provider before taking any supplements during pregnancy or breastfeeding.
Shipping & Returns
A: Orders are typically shipped within 1-2 business days.
A: Yes! Do you see your flag on our shop page? If not, please enquire at sales@grasslandnutrition.com.au
A: Standard shipping takes 3-7 business days within Australia, and international delivery times vary based on location.
A: Please contact us at sales@grasslandnutrition.com.au with your order details, and we’ll investigate immediately
A: We offer refunds or replacements for faulty or damaged items. Contact us within 14 days of receiving your order.
A: Yes, we provide free shipping to USA destinations and across Australia. Shipping charges apply to orders delivered outside the USA and Australia. Delivery charges are calculated at the checkout.
Payments
A: We accept all major credit cards, PayPal, and bank transfer if needed, for your convenience.
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